Senior Low Voltage Service Technician West Palm Beach

Senior Low Voltage Service Technician

Full Time • West Palm Beach
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Company parties
  • Competitive salary
  • Dental insurance
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
About ETC Florida

It is our employees that have made ETC Florida the largest company of our kind in South Florida. Our goal is to WOW and AMAZE our clients by automating and integrating their technology. 

What makes ETC Florida unique:

  • AWARDED BEST PLACE TO WORK 4x in a row by Employees & South Florida Business Journal
  • Award winning installations and HTA Estate Level Certified
  • Largest in-house service department available 24/7/365
  • Over 35 years of experience and reliability with thousands of satisfied clients
We have defined 5 core-values that help guide us in every interaction we have with our clients, our teammates and our vendors. They are:

  • Service the Client Above all Else!
  • Be Solution-Oriented, Creative & Innovate
  • Be Enthusiastic, Positive and Enjoy What You Do!
  • Exhibit Honesty, Respect & Integrity
  • Work & Act as a Team

Job Summary:
Works with other installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned. Tech is also responsible for assigned vehicle care and maintenance.
  • Requires excellent communication skills
  • Self-motivated, task-driven, and able to apply “best practices” theory
  • Excellent problem-solving skills
  • Ability to create and execute in the field solutions
  • Ability to use hand and power tools
 Develop and maintain proficiency in the following areas:

Key Job Responsibilities:
  • Complete complex audio/video installs, setup, and calibration
  • Control system design (control/lighting/shading) and Theater room installation
  • Satellite/Cable systems setup and install
  • Advanced troubleshooting of simple and complex systems
  • Advanced networking/data system design, installation, and setup
  • Complete programming of advanced systems (Control Brand)
  • Complete (Brand) training (lighting/shading)
  • Support of legacy and/or third-party products and systems
  • Complete understanding of multi-room systems and setup
  • Advanced understanding of security system programming and design
  • Advanced understanding of Bose single room and multi-room solutions
  • CEDIA ESTIII and Control4 Tech 2 certifications
  • Completion of Alarm.com Academy
  • Completion of ProSource University within the first year of employment
 
Minimum Job Requirements:
  • Strong verbal and written communication skills
  • Highly detailed, organized, and multitask driven
  • Ability to work on rotating “on-call” service schedule
  • Proficient in all Senior level qualifications
  • Assist in training and evaluation of up to Senior level technicians
  • Excellent skills with desktop and mobile computing
  • Clean driving record and background check (required for DCJS certification)
  • Minimum of 5 years of field experience
 
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification. They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
 
Compensation: $38.00 - $40.00 per hour




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Benefits of working in the Smart Home Integration Industry

 
Competitive Salaries
Opportunity for Growth
Gain In-Demand Skills